How should I care for a brass fixture?
Natural unlacquered brass is very prone to discoloration and will naturally develop a soft, brown patina over time. To remove this and keep your brass bright, you should clean it...
What should I do to keep my product looking good?
Faucets, showers and other metal fixtures in the bathroom can be affected by water damage and calcium build-up. To keep your new fixtures looking good and performing well, you should...
How long will my new faucet last?
When cared for properly, we estimate that a new, good quality faucet should last between 15 and 25 years.
Can you recommend a product for my home?
We can! Our Virtual Consultation service is designed to offer a similar experience to a physical showroom – online! You can book an no-obligation appointment with a Borhn expert, and...
Can you ship direct to site?
We can! Simply enter the delivery address at checkout for a streamlined, convenient solution.
Are the valves included with the product?
Yes. All the components required for installation of your selected products will be included in the box.
I’m an independent interior designer. Can I still open a trade account?
Yes. Our partnerships team will just need some documentation to prove you’re running a commercial enterprise before we set up your account. Get in touch for further information.
What if I change my mind?
Our products are even more stunning in real life than they are on screen – but in the unlikely event that you receive your Borhn products and you’re not 100%...
What happens if my product develops a fault?
If your faucet, shower or other Borhn product develops a leak or a fault, you should contact our customer service department in the first instance. We may ask you to...
Are Borhn fixtures covered by warranty?
Yes. All our fixtures and components are covered by a lifetime limited warranty, which covers leaks and defects in materials and/or workmanship for as long as you own the item...
